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York® Certified Comfort Expert™
Premium support for top commitment
Designed for dealers who qualify for premium-level business support, the York® Certified Comfort Expert™ (CCE) program is designed to build business with homeowners seeking outstanding heating, ventilation and air-conditioning (HVAC) expertise. By displaying the York® Certified Comfort Expert™ logo, your business shows its commitment to 100% customer satisfaction on the installation of York products for one year, a two-year guarantee on repairs, including parts and labor and a warranty on York Affinity™ premium systems.
York® CCE™: the highest mark of customer satisfaction.
York Certified Comfort Expert


Certified Comfort Experts™ enjoy a comprehensive set of business tools:

Training

Business Training University
Get training relevant to the real world with curriculum developed by real contractors. Choose classes on sales management, pricing, accounting and other practical subjects.
Learn more.

ProficienTECH Online Technical Training
Learning modules are available online 24/7 with interactive presentations, detailed animations and quizzes to show how to reduce callbacks, increase technician skills and other skills.
Learn more.

Incentives and Rewards

Dealer SPIFF
Our powerful Sales Promotion Incentive Fund (SPIFF) program runs nearly eight months long covering both pre-season periods, plus peak summer selling season with pure cash rewards for up-selling customers to high-end products.

CCE Dealer Award Program
Get premium benefits as a York® Certified Comfort Expert™ dealer, which qualifies you for loyalty discounts, deferred income retirement benefits and special terms.

Dealer Loyalty Savings
Build credit toward a deferred income benefit that supplements your retirement income every time you purchase a qualified branded piece of equipment or part.

Financial and Business Support

Financing
You can sell more when you have more financial options. We cover all your financing needs—residential, commercial and credit card.
Learn more.

Net.Prophet
Here's the most comprehensive online business resource, including real-time help and an extensive knowledgebase covering sales, service, administration and more.

Truck Stocking Program
Now you can carry a complete parts inventory on your trucks and be rewarded for it with gift points and extended terms.

Sprint/Nextel
Take advantage of our discounts on Sprint Nextel handsets, wireless data connection cards, including 19% discount on Sprint Nextel national rate plans and 20% accessory discounts.

Lead Generation

Yellow Pages
Internet Yellow Pages attract millions of ready-to-buy consumers looking for HVAC contractors and services. It gives you opportunity to attract online customers 24 hours a day, 7 days a week, 365 days a year!

Dealer Locator
When consumers type in their ZIP code to lookup a dealer in our dealer locator, your name will be shown with all the available dealers within the selected radius.

Dealer Websites
Customize your own dealer website complete with logos, product images and promotional offers using email forms that automatically send sales leads to your inbox.

Co-Marketing
Multiply your marketing dollars through Co-Marketing, a powerful program that contributes cash from us, the manufacturer, along with your participating distributor to boost your own funds.

Consumer Rebate
Boost your pre-season and seasonal sales with promotions designed to get consumers buying from you, thanks to cash-back incentives or an extended warranty offer.

National Advertising Support
Tie into our successful nationwide ad campaigns, with a strong presence in major print and broadcast media to broaden your customer base.
Learn more.

Closing the Sale

Marketing Action Center
Create your unique marketing program with the Marketing Action Center, the easy tool for creating customizable ads, brochures, direct mailers and other materials.
Learn more.

Pricing Pro System
This eBusiness tool makes it easy to customize your pricing with all the extras—including labor and overhead—so nothing is forgotten.

Dealer Presentation Book
Present your business brand with pride, thanks to this custom designed portfolio that shows your business at its best.

In-Home Selling Tool
This all-new interactive selling guide features menu-driven questions to help homeowners specify the benefits that are most important to them to help you up sell enhancements.
Learn more.

Consumer Thank You Extended Warranty Letters
This program automatically mails a letter of thanks with your name and company address—a great way to show your appreciation and sell extended warranties.

For other benefits, dealers are should see their local York® distributor for details.
Not a dealer or distributor? Visit york.com
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